Category Archives: Business Practices

How your personality affects your success

Many years ago, when we lived in Chicago, we took a stranger into our home. Gayla had come to the area to visit her son, who was in prison. (I don’t remember the nature of his crime.) She stayed with … Continue reading

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How to Know if You’re a Pro

She was qualified. Her portfolio exhibited the kind of skill and experience the consultant was looking for, but she took three days to answer the e-mail, and when she did, it didn’t seem she had even read it. The initial … Continue reading

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How to Keep Your Clients Coming Back

The aspects of good customer service never change. Building relationships, education, communication, and integrity are still key elements in keeping your clients coming back.
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